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Google Calendar Integration (Scheduling)
Google Calendar Integration (Scheduling)

Connect accounts to automatically sync all your appointments to Google Calendar

Trentenn avatar
Written by Trentenn
Updated over a week ago

Here's how:

If you add an appointment to your Better Clinics calendar and have your Google Calendar account connected, we will automatically sync all your appointments to a calendar in Google labeled 'Better Clinics'. 

We will send the time, duration, and date of the appointment. We will also add your location, business name, and clients (just so you know Google calls clients 'Attendees'). Attendee data includes client name/s, emails, and phone number. The great news is that this sync is 2 way. So if you update the appointment time, date, add/edit or delete clients we'll update these appointments in Better Clinics.

Depending on your Google calendar settings, Google Calendar will also send your client a meeting invite so they can save it to their calendar - if you edit the appointment at any time an updated invite will be automatically sent to them. For any Google Calendar notifications, need to be managed in your Google Calendar account directly (as they are not sent from our Better Clinics application).

If you have reminders switched on in your Google Cal settings, you will also get a reminder of your upcoming appointment with your client - sent straight to your inbox.

Just so you know: as we need certain information to create appointments in Better Clinics and you won't be able to create new appointments in Google, to then sync to Better Clinics - they must first be created in Better Clinics. 

Set up Google Calendar

  1. Go to 'Settings > Integrations > Google Calendar'

  2. Click on 'Connect'. 

  3. You will be redirected to a Google Account page, select your account and give Better Clinics permission to connect and share data

  4. Once you have given permission, you will be redirected back to Better Clinics

Syncing Frequency

Both Client and Other booking types will sync on this schedule:

New events - synced every 1 hour

Update events - synced every 2hours

Delete events - synced every 1 hour

Tips:  

  1. Make sure that you turn off your notifications in Google if you don't want your clients to get appointment invites or reminders. Read more about managing your Google Calendar notifications here.

  2. Check the Better Clinics timezone & the Timezone in Google Calendar to make sure they match & they are right for you.

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